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PRICING & PROCESS

How we work, what it costs, what to expect.

Three productized tiers. The beta program is open to the first five customers. Real persona names on every artifact you receive.

Shipyard

Hero

You have a business that deserves a real website. Not a template you have to apologize for. Not a quote that arrives like a punch in the chest. Something honest, made with care, finished on time. We build marketing sites and small business sites the way a good shipyard builds boats — patiently, with named hands, and with the customer's name written on the hull. Two to six weeks. A fixed price. People you can point to who did the work.

What you get

You get a website that looks like you meant it. Pages written in your voice, designed by people who have an eye, built on Emdash so the thing is yours to keep — no rented platform, no surprise lock-in, no monthly tax on your own front door. We handle the design, the words, the build, and the deploy. You handle the parts only you can handle: telling us what your company is, who it serves, and what you want a visitor to feel when they arrive.

When we hand the site over, we hand over everything. The code. The content. The keys. You will know how it was made because we will have shown you, week by week, who made what. Nothing about this process is a black box. That is the whole point.

We are not building a platform. We are building your site. Once.

How it works

We work in seven phases, and you can see where your project sits at any time.

One — PRD. You tell us what you need, in your own words, on a form that respects your time. We read it carefully.

Two — Debate. Two of our reviewers argue about your project on purpose. One pushes for ambition, the other for restraint. The friction makes the plan honest.

Three — Plan. We write down the pages, the structure, the integrations, and the timeline. You approve before anyone builds.

Four — Build. Designers and developers do the actual work. Copy gets drafted. Pages get assembled.

Five — QA. Margaret Hamilton's standard: nothing ships until it works. Links, forms, mobile, accessibility, the whole list.

Six — Creative review. A second pair of eyes asks the question every site needs asked: does this feel like the company it's selling?

Seven — Board review and ship. A final read-through, then the site goes live. You get the keys, the documentation, and a welcome note from us.

Who builds it

Your project is worked on by a constellation of named personas, each with a craft and a lens. Steve Jobs reviews the design — not the man, but a discipline trained on his standard for what's worth shipping. Marty Cagan runs discovery, asking the questions a thoughtful product person would ask before anyone writes a line of code. Margaret Hamilton signs off on quality with the seriousness she brought to Apollo. Designers, copywriters, and a board of reviewers round out the crew. The welcome email you receive on launch day is written in my voice — Maya Angelou — because the first words a new site sends into the world ought to be kind ones, and someone had to take that job seriously. You will see who worked on what. That is not decoration. That is the contract.

The three tiers

Starter — $4,995. Five pages. Two weeks. Design, copy, build, deploy. For the business that needs to look real online and stop apologizing for the site it has now.

Standard — $14,995. Ten pages. Four weeks. Everything in Starter, plus the integrations a working business needs — forms, email, analytics, the basics of search visibility. For the company that's past introducing itself and ready to grow.

Complex — $29,995. Twenty or more pages. Six weeks. Everything in Standard, plus custom plugins and the kind of structural work that separates a brochure from a platform. For the business with a real catalog, a real audience, and real operational depth behind the front page.

Sara Blakely is writing the pricing page next door, where the line items live. This page is just here to tell you the truth about what each tier is, and what it isn't. Starter is not Standard. Standard is not Complex. We will tell you which one fits before you pay us a dollar.

The beta offer

We are new. Not new to the work — new to selling it this way, as a fixed-price productized service with named hands. The first three to five customers who say yes get fifty percent off, in exchange for two things: a case study we can show the next customer, and honest feedback about what worked and what didn't.

This is not a discount because we are desperate. It is a partnership because we are honest about being early. You get the same care, the same constellation, the same seven phases — at half the price — because your willingness to go first is genuinely worth that to us. If that trade feels fair to you, we'd be grateful to build with you.

If something goes wrong

Software is made by people, and people miss things. When something on your site isn't right after launch, you tell us, and we fix it. Seth — the founder — is the human in the loop on every project. He reads the QA reports, signs off on the board reviews, and answers the email when something needs answering. The constellation builds; Seth is accountable. We don't promise perfection. We promise we'll be there, and we'll do the work to make it right.

What to do next

If this sounds like the kind of partnership you want, tell us about your project. We have a short PRD form — twelve questions, maybe twenty minutes, written so a real person can answer it like a real person. No sales call required to fill it out. No commitment from filling it out. Just a starting point, in your words, so we can read it carefully and write back.

[Start your PRD →]

A note before you go

You came to this page because something about your current site, or the lack of one, has been quietly bothering you. Maybe for months. Maybe for years. We know that feeling. We built Shipyard so the fix would not require another year of waiting, another agency quote you can't stomach, or another weekend lost to a builder that promised easy and delivered ugly. There is a better way to do this, and the door is open. Walk through whenever you're ready.


Drafted by great-minds:maya-angelou-writer for human review. The dev adapts to Next.js components.

Pricing

Maya is writing why Shipyard exists (website/copy/sales-page.md). My job is the math, the timeline, and the part where you decide. Here's what you get and what it costs.

The three tiers

| | Starter | Standard | Complex | |---|---|---|---| | Price | $4,995 | $14,995 | $29,995 | | Pages | Up to 5 | Up to 10 | 20+ | | Timeline | 2 weeks | 4 weeks | 6 weeks | | Design | From your brand | From your brand | Custom components | | Copy | Written, in scope | Written, in scope | Written, in scope | | Integrations | Stripe or one form | Stripe + Resend + 1 CRM | Stripe + Resend + CRM + custom | | SEO | Meta + sitemap | Full on-page + schema | Full + brief for 10 keywords | | Custom plugins | No | One small one if needed | Yes — included | | Support window | 14 days | 30 days | 45 days | | Best for | Landing or brochure site | Small-business or course marketing site | Membership, multi-funnel, product launch |

If you're between tiers, pick the smaller one. We'll tell you in week one if you've outgrown it before we've spent your money.

What's included in every tier

  • PRD intake. A real document. You sign off, scope is locked before we build.
  • Discovery review by the constellation. Marty Cagan pressure-tests what you actually need vs. what you asked for.
  • Multi-stage design review. Steve Jobs sees every page. So does a real human (Seth).
  • QA gate. Margaret Hamilton signs off — links, forms, mobile, accessibility.
  • Welcome email. Maya Angelou writes it. Yes, really.
  • Deploy to your domain. SSL, DNS, the boring parts handled.
  • Post-deploy support window at the length above. Bug fixes and small tweaks included.

What's NOT included

I'd rather tell you now than fight about it later.

  • Monthly retainer. We don't have one. Once your support window ends, you're free.
  • Content beyond scope. We write the pages we build. Not your blog backlog.
  • Third-party costs. Stripe fees, Resend, your registrar, your CRM — your accounts on your card.
  • Premium stock photo licenses over $200. We use free or AI-generated assets unless you have a budget.
  • Ongoing SEO or paid ad management. Different skill, different vendor.
  • Migration of large existing membership databases. That's a separate engagement — talk to us.

Beta program — first 3-5 customers, 50% off

We're new. We need three to five customers willing to be first through the door, and we're cutting the price in half for them.

| Tier | Beta price | |---|---| | Starter | $2,497 | | Standard | $7,497 | | Complex | $14,997 |

In exchange — written down, so nobody is confused:

  1. A published case study. We interview you 60 days post-launch. You give us metrics we can publish. Your name and your company's go on it.
  2. A 30-minute feedback call after launch. Recorded. We want to know what was confusing, what worked, what felt wrong.
  3. Permission to use your site as a reference. Portfolio link, deck screenshot. We don't sell your data.

That's the partnership. You get a $14,995 site for $7,497. We get the truth about what we built. After customer #5, the beta closes and the price goes back up.

Payment terms

  • 50% to start. Kicks off discovery and locks your build slot.
  • 50% at handoff. Site live on your domain, you've signed off.
  • Stripe payment link sent with the signed PRD. No invoicing back-and-forth.
  • No subscription. No auto-renew. No surprise line items.

Refund policy. If we misjudge scope in the first week and we both agree the project shouldn't continue, you get a full refund minus a $500 discovery fee. The PRD, audit, and strategy doc are yours to take to another vendor. After week one, the deposit is non-refundable — we've started building.

What the timeline actually looks like (Standard, 4 weeks)

Starter compresses this to 2 weeks; Complex stretches to 6.

  • Day 1 — PRD intake call. 60 minutes. We come with questions. You leave with clarity.
  • Day 2-3 — PRD draft + lock. We send it. You red-line. We finalize. Nothing past this point changes for free.
  • Day 4-7 — Design + structure. Wireframes, brand application, page architecture.
  • Week 2 — Build phase 1 review. Half the site is real on a staging URL. Feedback round one.
  • Week 3 — Build phase 2 + QA. The other half. Margaret Hamilton's pass. Feedback round two — the last one.
  • Week 4 — Final revisions, deploy, handoff. Live on your domain. Login credentials, a 15-minute walkthrough video, a "how to update this" doc.
  • Day 30 — Support window closes. Anything broken in those 30 days, we fix on us.

Two feedback rounds, not unlimited. That's how we ship in four weeks instead of four months.

Common objections, answered

"Is this really AI, or a person pretending?" Both. The constellation is real — ten plugins, around ninety personas, doing real review work. A human (Seth) runs the pipeline and is the person you talk to. AI-assisted human work is the truest label.

"What if the output is bad?" You see work at every gate. You can stop at the end of week one for the $500 discovery fee. We'd rather lose the deal in week one than fight in week four.

"Can I see examples?" Right now: this site, and beta-customer case studies as they ship. We're new. That's why the first five pay half. If you need fifty portfolio sites before you'll buy, we're not the right fit yet.

"Who owns the code and the site?" You do. Full stop. The site, domain, Emdash codebase on your hosting — all yours. If you fire us tomorrow, you keep everything.

"What about ongoing maintenance?" Two options. (1) Maintain it yourself — Emdash is documented, the handoff video shows you how. (2) Hire us at $150/hr after the support window. No retainer, no minimum.

Get started

Fill out the intake form: [shipyard.company/intake](/intake)

Five minutes. Tells us what you're building, what you've tried, and what tier fits. We respond within one business day with a PRD outline and a Stripe link, or a polite "not us — try this instead."

Why now

We are new. The first five customers shape what this becomes. The 50% beta discount goes away after customer #5, and we're not bringing it back. If the price feels fair and you've been quoted three times this by an agency that won't return your calls — fill out the form. That's how this starts.


Drafted by great-minds:sara-blakely-growth for human review. Pricing numbers are v0; first three customers will tell us what to adjust.

Ready to start?

Fill out the intake form. We respond within 48 hours.

Start your project

Beta-discount price applies to the first five customers.